WORKING TOGETHER

COLLABORATION. RESPECT. TRUST

  • Communication is a two-way street.

    We will typically provide responses to phone calls or emails within three days.

    We value our personal time and yours. Let’s keep it to business hours (ours are 9:30am - 4pm) unless we need to make an exception.

    We need to reliably track our communications. We use email, phone calls, text (billed in 15 minute increments) and (of course) meeting in person for communication.

  • Our preferred meeting schedule is bi-weekly. This ensures that the project remain collaborative!

    We know you’re busy, so we’ll be looking ahead to be sure everything moves ahead smoothly.

    If you need to pause, we request an ETA for restart.

  • We consider your vacations as part of our project scheduling so please let us know if you’re planning to be away.

    We take time off to spend with our children during school breaks. We close for two weeks in December and one week in February every year and are typically “off the grid.”

  • Knowing your budget helps us stay within it. Without guardrails, we have no way to work with you to right size our work or even to talk about feasibility.

    We can help if you need someone to provide feedback regarding what can be achieved for a given amount.

  • At Waldron Designs, we've developed a comprehensive Preferred Contractor Network that ensures the highest standards of craftsmanship and sustainability for your project.

    Our Vetting Process

    Our network uses a three-tier system to carefully select construction partners:

    Tier 1: Full-Service Firms

    • 15+ years of experience

    • Large, established teams

    • Advanced professional certifications

    Tier 2: Specialized Partners

    • 5-15 years of experience

    • Smaller, focused teams

    • Specialized expertise

    Tier 3: Independent Craftsmen

    • 1-5 years of experience

    • Small operations

    • Unique, specialized skills

    Contractor Selection Criteria

    We evaluate potential partners through:

    • Comprehensive document review

    • Portfolio and reference checks

    • On-site evaluations

    • Sustainability assessments

    Our Commitment

    • Annual and quarterly performance reviews

    • Contractor selection matched to project scope

    • Emphasis on sustainability and ethical practices

    • Non-exclusive approach

  • Design Fee

    We require a non-refundable design fee of $7,000, which will be fully credited to your final project invoice upon successful project completion. This fee ensures our commitment to delivering comprehensive design services tailored to your unique vision.

    Payment Expectations

    • Timely payments are crucial to maintaining project momentum

    • Late payments may result in project schedule delays

    • Persistent payment delays could lead to project suspension or termination

    Accepted Payment Methods

    We accept multiple payment methods for your convenience:

    • Checks (preferred)

    • ACH transfers

    • Credit cards (Visa, Mastercard)

    • American Express

    Note: Additional transaction fees may apply for non-check payment methods.

  • It is very important that all decision-makers are part of the process and fully engaged in it. They need to know the “why” behind just about every choice.

  • Incorporating sustainable design strategies is not a perk. It is necessary.

    Designing to the code is a minimum - not a hurdle to sidestep.

    We implement strategies to protect and promote your health and that of future generations.